Privacy policy

Privacy Policy

Last updated: January 14, 2026

CARBIDE TOOLING E-COMMERCE LTD (“we”, “us”, “our”) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://penavira.shop/ (the “Site”), make a purchase, or interact with our services.

We are the data controller responsible for your personal data under the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

Our contact details

CARBIDE TOOLING E-COMMERCE LTD
Victoria Court Bank Square, 1 Victoria Court,
Leeds, LS27 9SE, United Kingdom
Email: wdzi3999@outlook.com
Phone: 01603 872248

1. Information We Collect

We may collect the following types of personal data:

  • Identity Data: first name, last name, username or similar identifier
  • Contact Data: billing address, delivery address, email address, telephone numbers
  • Financial Data: payment card details (processed securely by our payment providers; we do not store full card details)
  • Transaction Data: details about payments to and from you and details of products purchased
  • Technical Data: internet protocol (IP) address, browser type and version, time zone setting and location, browser plug-in types and versions, operating system and platform
  • Profile Data: username and password, purchases or orders made by you, interests, preferences, feedback and survey responses
  • Usage Data: information about how you use our Site, products and services
  • Marketing and Communications Data: your preferences in receiving marketing from us and your communication preferences

We also collect, use and share Aggregated Data (e.g., statistical or demographic data) which is not personal data.

2. How We Collect Your Personal Data

We collect data through:

  • Direct interactions: creating an account, placing an order, contacting us, subscribing to newsletters, or providing feedback
  • Automated technologies: cookies, server logs, and similar technologies as you interact with the Site
  • Third parties: analytics providers (e.g., Google Analytics), advertising networks, payment and delivery service providers

3. How We Use Your Personal Data

We use your personal data when the law allows us to, most commonly:

  • To process and deliver your order (including fraud prevention)
  • To manage our relationship with you (order updates, respond to enquiries)
  • To enable delivery and logistics (sharing address with carriers)
  • To process payments and refunds
  • To administer and protect our business and Site (troubleshooting, data analysis)
  • To deliver relevant content and advertisements, and measure advertising effectiveness
  • To improve our Site, products, marketing, and customer experiences via analytics
  • To send marketing communications (only with consent or legitimate interest)

4. Disclosures of Your Personal Data

We may share your personal data with:

  • Payment processors (e.g., Stripe, PayPal)
  • Delivery/shipping companies
  • IT and system administration providers
  • Professional advisers (lawyers, bankers, auditors)
  • HM Revenue & Customs, regulators and authorities
  • Marketing/advertising partners (only with consent)

All third parties are required to respect the security of your data and comply with the law.

5. International Transfers

We do not routinely transfer personal data outside the UK. If we do (e.g., to non-adequate countries), we use appropriate safeguards such as UK-approved contracts (International Data Transfer Addendum).

6. Data Security

We implement appropriate technical and organisational measures to protect your personal data from unauthorised access, loss, or disclosure.

7. Data Retention

We retain personal data only as long as necessary:

  • Order/transaction data: typically 6–7 years (for tax and accounting)
  • Marketing data: until you unsubscribe or object
  • Account data: until account closure (or longer if legally required)

8. Your Legal Rights (UK GDPR)

You have rights including:

  • Access to your personal data
  • Rectification or erasure
  • Restriction or objection to processing
  • Data portability
  • Lodge a complaint with the Information Commissioner's Office (www.ico.org.uk)

To exercise rights, contact us at wdzi3999@outlook.com. No fee for most requests (unless unfounded or excessive).

9. Cookies & Similar Technologies

Our Site uses cookies. See our separate Cookie Policy [link if created] for details on types and management.

10. Marketing

We may send marketing about similar products if you have purchased from us (legitimate interest) or with your consent. Unsubscribe anytime via email links or by contacting us.

11. Changes to This Privacy Policy

We may update this policy. Changes will be posted here with a revised date.

12. Third-Party Links

The Site may link to third-party sites. We are not responsible for their privacy practices.

This Privacy Policy works alongside our Terms and Conditions, Shipping Policy, Return Policy, and other Site policies.